1. Acceptance of Terms

By accessing and using Pinnacle Vacation services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Pinnacle Vacation provides luxury travel planning and vacation booking services. We act as intermediaries between clients and travel service providers.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be clearly communicated during the booking process. Deposits may be required to secure reservations.

4. Cancellation Policy

Cancellation policies vary by service provider and will be clearly communicated at the time of booking. Pinnacle Vacation will assist with cancellations according to applicable policies.

5. Limitation of Liability

Pinnacle Vacation acts as an agent for travel service providers. Our liability is limited to the services we directly provide. We are not responsible for the actions of third-party service providers.

6. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable data protection laws.

7. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely by third-party providers)
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel services
• Process bookings and payments
• Communicate with you about your travel plans
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Travel service providers necessary to fulfill your bookings
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

6. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie consent system.

7. Contact Us

For privacy-related questions, contact us at: [email protected]

Last updated: January 2024

What are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Managing Cookies

You can control cookies through our preference center or your browser settings. Note that disabling certain cookies may affect website functionality.

Cookie Preferences

Save Preferences

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Phone: +1 (305) 555-0147
• Address: 2847 Ocean Drive, Miami Beach, FL 33139, USA

Data Processing Lawful Basis

We process your data based on:

• Consent: When you explicitly agree to data processing
• Contract: When processing is necessary to fulfill our services
• Legal obligation: When required by law
• Legitimate interests: For business operations that don't override your rights

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Digital Millennium Copyright Act (DMCA) Policy

Pinnacle Vacation respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Pinnacle Vacation
2847 Ocean Drive
Miami Beach, FL 33139, USA
Email: [email protected]
Phone: +1 (305) 555-0147

Counter-Notification

If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.

Last updated: January 2024